Date posted:
Police Super is changing its banking service provider from the Commonwealth Bank to the ANZ Bank from Thursday, 7th March 2024 in accordance with the State Government banking arrangements.
You are not required to do anything! Pension payments are processed to reach your account by close of business on the Thursday (pay day) of the pay fortnight, as per normal. The next pension pay day is Thursday, 7th March 2024.
Police Super takes all the necessary steps to ensure your police pension is in your account by close of business on the Thursday (pay day). Please note that Police Super has no control as to the time of day the pension appears in your bank account, as this is at the discretion of your bank. However, if you do not receive your pension by the Friday, please contact our office on 8470 0370.
Lastly, it has come to our attention that some banks have provided early access to pension payments (e.g. on the Wednesday of the pay fortnight). This early access has been provided at the discretion of the particular bank. The pension pay day is the Thursday and the early access may discontinue as a result of the new banking arrangements with the ANZ Bank.
Please don't hesitate to contact our office should you have any questions.